Privacy Policy

Sato Shoten (hereinafter referred to as “our store”) establishes the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “this service”).

Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Law, meaning information related to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact details, and other descriptions, as well as data related to appearance, fingerprints, voiceprints, and health insurance numbers that can identify a specific individual from the information alone (personal identifiable information).

Article 2 (Method of Collecting Personal Information)

Our store may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when a user registers to use the service. We may also collect transaction records and payment information, including personal information of users, from our affiliates (including information providers, advertisers, ad delivery destinations, etc., hereinafter referred to as “affiliates”).

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which our store collects and uses personal information are as follows:

  • To provide and operate our services
  • To respond to user inquiries (including identity verification)
  • To send emails about new features, updates, campaigns, and other services provided by our store that the user is using
  • To make necessary contacts regarding maintenance, important notices, etc.
  • To identify users who violate the terms of service or attempt to use the service for fraudulent or improper purposes, and to deny their use
  • To allow users to view, change, or delete their registration information and check their usage status
  • To charge users for fees in paid services
  • For purposes incidental to the above purposes

Article 4 (Change of Purpose of Use)

Our store will change the purpose of using personal information only when it is reasonably recognized that the new purpose is related to the original purpose.
In the event of a change in the purpose of use, our store will notify users or publish the revised purpose on this website by a method prescribed by our store.

Article 5 (Provision of Personal Information to Third Parties)

Our store will not provide personal information to third parties without the user’s prior consent, except in the following cases, unless otherwise permitted by the Personal Information Protection Law and other laws:

  • When necessary to protect a person’s life, body, or property, and it is difficult to obtain the person’s consent
  • When necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the person’s consent
  • When cooperation is required by national agencies, local governments, or their agents in the execution of legal duties, and obtaining consent may interfere with the execution of those duties
  • When the following information has been notified or published in advance, and our store has notified the Personal Information Protection Commission:
    • The inclusion of third-party provision in the purpose of use
    • The items of data provided to third parties
    • The means or methods of provision to third parties
    • How users can request the suspension of third-party provision of personal information
    • How to handle such requests
      Notwithstanding the provisions of the previous paragraph, the following cases do not fall under the category of third parties:
  • When our store outsources all or part of the handling of personal information within the scope necessary for achieving the purpose of use
  • When personal information is provided as part of a business succession due to a merger or other reasons
  • When personal information is used jointly with specific parties, and users are notified or made aware of such joint use in advance, including the items of personal information, the scope of users, the purpose of use by those parties, and the name of the person responsible for managing the information

Article 6 (Disclosure of Personal Information)

When a user requests disclosure of their personal information, our store will disclose it to the user without delay. However, if any of the following applies, our store may refrain from disclosing all or part of the information, and if a decision not to disclose is made, the user will be notified promptly. A fee of 3,000 yen will be charged per request for disclosure of personal information.

  • When there is a risk of harm to the life, body, property, or other rights and interests of the user or a third party
  • When there is a significant hindrance to the proper execution of our store’s business
  • When it violates other laws
    Personal information other than historical and characteristic information will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

Users can request the correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information if it is incorrect, by following the procedures specified by our store.
If our store deems it necessary to respond to the user’s request, it will promptly correct the information.
Our store will promptly notify the user when the correction, etc. is completed or when a decision is made not to make corrections.

Article 8 (Suspension of Use, etc. of Personal Information)

If a user requests the suspension or deletion (hereinafter referred to as “suspension, etc.”) of the use of personal information due to its handling beyond the scope of the stated purpose or due to its acquisition by improper means, our store will promptly conduct an investigation.
If deemed necessary based on the investigation, our store will promptly suspend the use of the personal information.
Our store will notify the user without delay if the suspension, etc. is implemented or if a decision is made not to suspend use.
Notwithstanding the previous two paragraphs, if the suspension, etc. requires a significant cost or is difficult to implement, our store will take alternative measures necessary to protect the user’s rights and interests.

Article 9 (Changes to Privacy Policy)

The content of this policy may be changed without notifying the user, except as otherwise provided by law or in this policy.
Unless otherwise specified by our store, the revised privacy policy will take effect when posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the following:

Email Address: contact@us.merotec-jp.com